This statement might date me, but, remember the days of Windows 98? I worked a helpdesk and this was a very typical conversation.
Me: Hello?
Caller: My program isn't working.
Me: Reboot your computer.
Caller: I just did like TWO HOURS ago.
Me: I know that it hasn't been a long time since you last rebooted but let's try it just in case.
Caller: (while computer reboots) How come I have to reboot my computer at least 3 times a day?
Me: I know it is frustrating and we will upgrade to Windows 2000 as soon as our software is configured to work with it.
Caller: My computer is back up and that fixed it. Thanks so much for your help. You are smartest and the nicest computer guy ever. You are destined to be super successful or work at a church.